We get your order ready as quickly as possible. Here’s a breakdown of what to expect after you hit ‘buy’.
We aim to hand your package to the carrier on the next regular business day. That’s our goal, but during a site-wide sale or promotion, things can get a little busier here, so processing might take a bit longer. Either way, we’ll get it moving as soon as we can.
We send packages to every province and territory. Just make sure the address you give us is a valid one—that’s the key to a smooth delivery.
The shipping charge is based on the pre-tax, post-discount value of your order. It’s a straightforward calculation that reflects what you’re actually paying for the items.
Once the carrier has your package, delivery time is generally 2–7 days, while shipping time falls in the 7–15 day range. Keep in mind these are estimates, and the actual trip depends on the courier’s ability to get it to your door.
Occasionally, a package takes a little longer than the listed time frame. This is rare, but it happens—and it’s not something we can control. Customs can sometimes hold things up, and weather or other unforeseen events might cause a small delay too.
We know waiting is hard. We’ll do our part, but sometimes the journey from our door to yours has a few bumps. Thanks for your patience.